Nicolas Imhof, Project Manager E-Business, Bossard Group
Jörg Brunschwiler, Lead Digital Excellence, Namics – A Merkle Company
With the CX Virtual Days, SAP offers a 1.5-hour online event every week for one month, each of which deals with a topic from the SAP solution world. Exciting customer cases provide insights into the success of SAP Customer Experience products.
Bossard Group presents the innovative SAP Commerce Cloud Case with Namics.
In the presentation "Proven Productivity" in the digital world - Bossard's eCommerce platform, we will show you how a seamless customer journey can fulfill and support the promise of "Proven Productivity" online as well. Learn how the new online shop and customer portal based on the SAP Commerce Cloud were implemented.
An e-commerce strategy is a very comprehensive undertaking, as it is directly linked to the company's business strategy and addresses the company's culture, people, processes and technology deployment. It is easy to get lost in details and often in a purely internal perspective.
This is where we come in with the E-Commerce Check-up. This provides an initial, external view of the opportunities and potential, as well as the challenges that e-commerce offers your company.
Based on an analysis by our experts, the E-Commerce Check-up provides initial quick wins within strategic fields of action. The focus is not on a detailed strategy, but on jointly identifying new options and opportunities.