Our new study on the insurance industry deals with this question. Gain fascinating insights into the customer journey for household insurance closures at our event: 18 insurance companies from Germany and Switzerland surveyed, 18 different results.
After the presentation of the study, we show the business relevance of the topic using concrete examples. We are looking forward to Kai Kunze, CEO of LINGS, and his talk on "Can customers love their insurance?".
Our partner Salesforce is also on board. In the presentation you will learn how to turn individual touchpoints into a continuous customer journey that will convince your customers in the long term.
Are you interested? Then register now and let yourself be inspired by the insights of the industry experts.
When: Thursday, 14 November 2019
Time frame: admission: from 4pm
Presentation of the study and talks 4:30pm to approx. 6pm, followed by get-together
Please be aware that the presentations will be in German.