Our new study on the insurance industry deals with this question. Gain exclusive insights into the customer journey for household insurance closures at our event: 18 insurance companies from Germany and Switzerland surveyed, 18 different results.
After the presentation of the study, we show the business relevance of the topic using concrete examples. We are looking forward to Kai Kunze, CEO of LINGS, and his talk on "Can customers love their insurance?".
Our partner Salesforce is also on board. In the lecture you will learn how Customer Relationship Management can improve the experience of your customers. Use the presentations also for a lively discussion afterwards.
Are you interested? Then register now and let yourself be inspired by the insights of the industry experts.
When: Thursday, 5 September 2019
Admission: from 4pm
Presentation of the study and lectures: 4:30 pm - appr. 6:30 pm
Apéro: from 6:30 pm
Please be aware that the presentations will be in German.